Internet Operations Specialist

Submitted by anna on Oct 14, 2011

The Internet Operations Specialist will join the Content Propagation and Resolution team ("CPR"). CPR is responsible for running the DNS of over 10% of the Internet, as well as devising and providing support for emerging protocols on the 'Net. In this role, the Internet operations specialist will design and implement the supporting infrastructure to run name-services applications in a globally distributed environment.

The Internet Operations Specialist may also take an active lead in developing and shaping the future of the Internet by working within the Internet community to define, build and implement emerging technologies.

Key responsibilities:

Implementation of new hardware and software infrastructure for DNS resolution

Retrofitting of existing DNS hardware/software

Troubleshooting and Maintenance of DNS hardware/software

Evaluation of new hardware/software/protocols for production viability

Setup and maintenance of DNS operational test labs

Working with vendors to integrate and support systems

Documentation and training for peers and non-peer groups in the organization

Second-level support to resolve customer and organization name service issues as submitted within the ticketing system, or as escalated by the Network Operations Center

Some participation in DNS-Operator and Network-Operator Communities

Technical knowledge & skills required

DNS protocol expertise

DNS operational experience

Operational experience with DNS-related routing protocols and implementations (BGP, anycasting, others)

Experience with a vendor-diverse open-source nameserver software (BIND, NSD, others)

Experience with packet and traffic analysis

Cisco CCIE or equivalent experience a plus

Knowledge of registration and resolution protocols beneficial

UNIX systems administration experience a plus

Ability to read and understand technical specifications quickly

You may often be required to work outside regular working hours and from remote locations (remote offices, datacenters, home), approximately 10-15% travel, some international.

Telecommuting applications will be considered, preferably from applicants who can commit to the EST work schedule.

Personal skills required :

Ability to work in a geographically-distributed team

Analytical ability

Ability to take initiative

Good at working with others

Excellent comprehension of written technical material

Excellent verbal and written communication skills

NO AGENCIES OR VISA SPONSORSHIPS WILL BE CONSIDERED

We are an equal opportunity employer. Reasonable accommodations may be made to individuals with disabilities able to perform the essential functions.

Please send resumes to resumes2@afilias.info